Midway Family Pharmacy ABN 39 725 006 597 recognises the importance of privacy issues and is committed to comply with the Privacy Act 1988 (Cth) ("Act"), the Act's Australian Privacy Principals ("APP").  We also are bound by and committed to the privacy of health records as contained in Health Legislation in NSW.

  

Midway Family Pharmacy’s online store, accessible from www.midwayfamilypharmacy.com.au, respects the right to privacy of our visitors. We are committed to protecting and respecting your privacy. This Privacy Policy document contains types of information that is collected and recorded by Midway Family Pharmacy and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

 

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

We will use this personal information to help us meet your order; deliver the goods and services to you and to give you the information you need to track your order. We may also use your If you are ordering pharmacy-only medicines from us, we will ask you for extra information to make sure that our pharmacists can check the medicine is suitable for you. This will mean collecting information about your health, including medical information.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

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Disclosure of Personal Information

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may provide third parties with your information. In such a case we will take reasonable steps to ensure that you are made aware of the information provided.

 

Your Personal Information may be disclosed in a number of circumstances including the following:

•   Third parties where you consent to the use or disclosure; and

•   Where required or authorised by law.

 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

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Log Files

Midway Family Pharmacy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Midway Family Pharmacy will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

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Maintaining the Quality of your Personal Information

To ensure we can continue to provide quality services to you it is important to us that your Personal Information is up to date. At times we may take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable.

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Policy Updates

This Policy may change from time to time and is available on our website.

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Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact us at:

 

Shop G5 117 North Road Denistone East

(02) 9878 3550

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.